A crack, of any kind, is considered to be physical damage, and is therefore not a warranty exchangeable issue.
The deadline to join the program is November 30, and Samsung will announce the starting date for the program soon, it said.
Samsung issued the worldwide recall yesterday after at at least five replacement Note 7 handsets caught fire over the past week.
If they wish to change before a year, all they need to do is pay up to the 12 months, Samsung said."Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note 7 said the company yesterday.The firm ended production of the Galaxy Note 7 earlier this month following a recall due to recurrent issues of exploding batteries.Samsung is certainly not out of the mobile business despite this disaster, but recovery will be slow."Taking our customers safety as our highest priority, we have decided to halt sales and production of the Galaxy Note 7 said Samsung in a statement.Those who join the Galaxy Upgrade Program, after signing a two-year contract and paying the monthly fee for 12 months, can change their S7 or S7 Edge for a Galaxy S8 or Galaxy Note 8 for free.Sent from my samsung-SGH-I717 using Tapatalk.The monthly discount of up to 50 percent will be for South Korean users who exchanged their faulty Galaxy Note 7 for a Galaxy S7 or S7 Edge.The Note 7 was originally released in August to highly positive reviews, but before the month was out, the first reports of the phone's battery catching fire began to emerge.
Those who join the program will also get a fast track service for after-sales and twice have 50 percent off display repairs, much like what is offered in the Galaxy Club exchange program.
Samsung has announced it's ending production of the Galaxy Note 7 around the world, pulling the plug on the phone after a months-long controversy over its defective, dangerous batteries.
How and when the program will be offered to other une coquine translate countries will depend, the company said.
Although Samsung and the rest of the mobile industry will be dissecting what exactly went wrong here for years to come, early reports suggest that the fault might have been caused by the Korean company's desire to beat this year's "dull" iPhone.
Can only be replaced via insurance claim.Unlike the Galaxy Club, the new program is offered completely free to Note 7 users.The US Consumer Product Safety Commission commended the decision, with chairman Elliot Kaye saying: "It is the right move for Samsung to suspend the sale and exchange of all Galaxy Note." "Taking our customers safety as our highest priority".Samsung issued a recall of the original device on September 2nd and that same month began shipping out replacement Note 7s to carriers.Consumers using any Note 7 (including replacement units) are urged to power them down immediately and return them to wherever they were originally purchased.